ACCOUNT MANAGER
Vous êtes une personne talentueuse, créative et passionnée ? 😎
Vous cherchez un environnement stimulant dans lequel interagir avec liberté ? Rejoignez-nous à Bordeaux !
YOUR MISSION
🎯 Your Mission
Ensure the growth, satisfaction, and long-term success of key accounts by becoming the strategic bridge between our clients and our expert tech, product, and design teams.
You will support clients over time, secure projects, unlock new opportunities, and guarantee outstanding operational excellence.
What You Will Do
1. Develop and grow your accounts
- Define and drive a clear, ambitious account plan
- Identify opportunity areas: extensions, new projects, innovation paths
- Propose high-value product initiatives that serve both business and user needs
2. Ensure top-tier client satisfaction
- Build long-lasting, trust-based relationships with sponsors, POs, CTOs, and other stakeholders
- Lead renewals, re-engagements, and value expansion
- Guarantee a smooth, human, and high-standard experience across all projects
3. Orchestrate collaboration with our experts
- Work closely with PMs, designers, tech leads, AI/cloud experts
- Ensure alignment, communication, and transparency among all stakeholders
4. Drive governance
- Lead steering committees, QBRs, and other key rituals with clients
- Provide visibility, anticipate risks, and reinforce delivered value
- Ensure quality, timelines, profitability, and satisfaction throughout the partnership
✔ Close collaboration with experts
✔ Work daily with designers, engineers, product managers, and data scientists — with no silos and no bureaucracy.
✔ Direct influence on the products we build
✔ A human-sized company where your impact truly matters
✔ A stimulating diversity of projects — luxury, mobility, sports, health, industry, AI, AR, and more
YOUR PROFILE
Experience & Mindset
4+ years of experience in tech account management, digital agency work, expert IT services, or IT consulting
Ability to understand and challenge technical topics (cloud, AI, web/mobile, data, architecture)
Strong product culture: discovery, UX, agile delivery, user value
Key Skills
Excellent communication and relationship leadership
Comfortable engaging with both technical and executive stakeholders (CTO, PM, PO, leadership teams…)
Strong analytical, structuring, and anticipatory skills
Ability to identify and activate growth levers
Soft Skills
Strong relational intelligence, active listening, diplomacy, and balanced communication
Natural teamwork and collaboration mindset
High standards, autonomy, proactivity
A desire to thrive in an expert, demanding, and caring environment
📊 Success Indicators
Client satisfaction, renewals, and opening of new business units
Revenue growth across your portfolio
Quality of governance and communication
Profitability and delivery performance
CONTRACT AND BENEFITS
A role at the heart of the digital transformation of ambitious projects
A passionate team where expertise comes first, with a strong portfolio of references.
An agile, demanding, and caring culture
An environment that fosters growth: in-house training, design talks, mentoring.
Working conditions: remote work, flexible hours, offices in the heart of the Chartrons district in Bordeaux. Meal vouchers (60% covered), health insurance (50% covered).
A company certified Happy at Work and Tech at Work, and ranked in the TOP 3 in France for Happy Clients 2025.
