As part of its transformation, the Île-de-France Region has launched the AI Program, an ambitious initiative to experiment with artificial intelligence in public service. Thought of as a strategic lever, it's based on a pragmatic, human-centric approach, with the aim of improving public policies and making life easier for Ile-de-France residents.
The program is organized around two components: Producing with concrete projects designed to enhance the efficiency of public services ; Transforming by training staff to become players in the transition.
Key areas: Identification of business needs by the departments concerned ; supervised one-year trial phase, with dedicated resources ; gradual empowerment of teams, through workshops, training and discussion sessions
The AI Program is now a strategic priority, mobilizing all employees. This rare public-sector initiative combines inspiration, training and support.
for this long-term program
were able to benefit from this programme
to develop the project
Reconciling a visual break with an institutional framework thanks to close collaboration between product and brand design. The design of the IA Program is the result of a collaborative effort between product and brand designers to assert a singular visual identity, at odds with traditional AI codes. Together, they designed a contemporary, engaging and warm interface that promotes innovation while respecting the sobriety and credibility expected in an institutional context.
Using generative AI to create a human, coherent and branded iconography: image generative AI tools were explored to design an iconography aligned with the program's graphic identity. The aim was to produce images that were tailor-made, evocative and accessible, in line with the color palette, the human values conveyed by the project and the requirements of institutional communication.
Designing a filter grid that is both clear and educational: the challenge was to structure a multi-entry filter system capable of efficiently sorting a large volume of content, while at the same time making the scope and diversity of the program's actions legible at a glance. The UX challenge: to articulate visual hierarchy and interaction logic to combine clarity of use and immediate understanding of the scope of action.
The marketing support provided enabled us to define a brand positioning and prepare an internal communications plan to support the AI change.
The plan helps to increase internal visibility and understanding of the program's purpose, which is to enhance the value of people.
One of the elements of the plan was a dedicated space on the intranet to centralize information and an internal training plan created by the HR department.
Brand Designer
« Designing the identity for the AI Programme also meant tackling a representational challenge: AI is now at the heart of many visual narratives, often dominated by cold, technical or futuristic codes. We sought to understand these emerging codes in order to challenge them more effectively, and assert a position that is different, warmer, more human.»
The Île-de-France region is a public-sector player committed to the digital transformation of services and innovation in the service of its citizens. A region of excellence in research, it has made artificial intelligence a strategic lever for modernizing public action.
With the AI Program, the Region is asserting its determination to remain at the forefront of technological transitions, by placing human beings at the heart of uses and supporting agents in the appropriation of these tools.
Data Manager
“Île-de-France Region is Europe's leading economic region and is positioned as Europe's leading AI hub, with a dynamic ecosystem. The Paris Region is using digital technology and Artificial Intelligence as a lever to simplify the lives of citizens, make administrative procedures easier and, more broadly, transform relations with users and businesses. The Region's AI programme is part of this strategy and aims to put AI to work for everyday needs, with concrete applications in transport, administration, education and training.”