Towards increasingly connected and controlled energy.
EXPERTISES
EDF Solar Solutions, a subsidiary of the EDF Group and a pioneer in photovoltaics in France, has entrusted BeTomorrow with the design of its first mobile application. By providing access to its customer area directly on mobile devices, EDF Solar Solutions offers each customer simplified and immediate energy monitoring.
A combination of intelligence and simplicity at the service of the user allows them to:
Monitor and understand their solar production and daily energy consumption
Maximise their self-consumption and optimise the use of their equipment (storage battery, water heater)
Easily manage their solar project, from installation to commissioning
Combining ergonomics, education and performance, the app is a true energy companion for everyday life and the future, helping users to better control their energy consumption.
app downloads
by users within 12 months
stars on the app stores
A launch acclaimed by users, with ratings of 4.4★ on Android and 4.1★ on iOS
active users
on the app and 1,3M visits
CHALLENGES
Tech
With a potential customer base of 100,000, the application must guarantee:
High performance.
Read moreImpeccable stability, necessary for everyday use related to household energy.
Read moreA scalable architecture, allowing new services to be easily integrated (equipment control, future offers, IoT extensions).
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This vision requires a modern, scalable, secure technical platform designed to last. The reliability of the application is a key pillar of customer satisfaction.
Experience
The customer area, historically accessed via the web, must now find its true purpose in everyday mobile experiences.
The challenge is twofold:
Simplify access to complex technical data (solar production, consumption curves, energy indicators) through clear and informative design.
Read moreCreate a fluid, intuitive and reassuring experience, allowing each user — regardless of their profile or digital skills — to easily find their way around and interact with their installation.
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Marketing
The application becomes a relational, service-oriented and commercial lever at the heart of the company's customer strategy.
It supports key challenges:
Trust: being present at every stage, from installation to daily monitoring, helping customers understand their energy data
Read moreSatisfaction: offering concrete tools to understand, optimise and enhance the value of their photovoltaic investment.
Read moreCommitment: supporting users over time, helping them adopt new uses and creating a lasting relationship with the brand.
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The app is no longer just a consultation space: it is becoming an active player, a direct link between EDF and its customers, and a natural vehicle for future commercial and relational services.
CLÉO WEBER
Product Manager
The mobile customer area is the result of our close collaboration with the EDF Solar Solutions teams. The application is now the central point of contact between EDF Solar Solutions and its customers. Our role is to reconcile the needs of the technical, marketing and customer experience teams and to bring our mobile expertise to bear in order to design a product that provides customers with long-term support at every stage of their solar installation's life cycle.
Our Client
EDF Solar Solutions has been the French leader in photovoltaic panel installations for private individuals and professionals for over 20 years. The company offers customised solar solutions and provides a lifetime guarantee on equipment*, labour and associated travel costs. It is helping to build a world where electricity is decentralised and solar power is a pillar of the electrical revolution.
*In accordance with the provisions set out in the General Terms and Conditions of Sale. Only available in My Solar Project Performance.
