Towards increasingly connected and controlled energy.
EXPERTISES
EDF Solar Solutions, a subsidiary of the EDF Group and a pioneer in photovoltaics in France, has entrusted BeTomorrow with the design of its first mobile application. By providing access to its customer area directly on mobile devices, EDF Solar Solutions offers each customer simplified and immediate energy monitoring.
A combination of intelligence and simplicity at the service of the user allows them to:
Monitor and understand their solar production and daily energy consumption
Maximise their self-consumption and optimise the use of their equipment (storage battery, water heater)
Easily manage their solar project, from installation to commissioning
Combining ergonomics, education and performance, the app is a true energy companion for everyday life and the future, helping users to better control their energy consumption.
app downloads
by users within 12 months
stars on the app stores
A launch acclaimed by users, with ratings of 4.4★ on Android and 4.1★ on iOS
active users
on the app and 1,3M visits
CHALLENGES
Tech
With a potential customer base of 100,000, the application must guarantee:
High performance.
Read moreImpeccable stability, necessary for everyday use related to household energy.
Read moreA scalable architecture, allowing new services to be easily integrated (equipment control, future offers, IoT extensions).
Read more
This vision requires a modern, scalable, secure technical platform designed to last. The reliability of the application is a key pillar of customer satisfaction.
Experience
The customer area, historically accessed via the web, must now find its true purpose in everyday mobile experiences.
The challenge is twofold:
Simplify access to complex technical data (solar production, consumption curves, energy indicators) through clear and informative design.
Read moreCreate a fluid, intuitive and reassuring experience, allowing each user — regardless of their profile or digital skills — to easily find their way around and interact with their installation.
Read more
Marketing
The application becomes a relational, service-oriented and commercial lever at the heart of the company's customer strategy.
It supports key challenges:
Trust: being present at every stage, from installation to daily monitoring, helping customers understand their energy data
Read moreSatisfaction: offering concrete tools to understand, optimise and enhance the value of their photovoltaic investment.
Read moreCommitment: supporting users over time, helping them adopt new uses and creating a lasting relationship with the brand.
Read more
The app is no longer just a consultation space: it is becoming an active player, a direct link between EDF and its customers, and a natural vehicle for future commercial and relational services.
DIGITAL EXPERTISE DRIVING CONNECTED SOLAR ENERGY
The design of the EDF Solar Solutions mobile app demonstrates our expertise in developing high-performance digital solutions dedicated to solar energy and self-consumption. By combining UX design, mobile development and digital strategy, we have transformed complex energy data (photovoltaic generation, electricity consumption, self-consumption) into a seamless, accessible user experience that can be used on a daily basis. Our approach is based on three key pillars:
Technical performance : a reliable, real-time and scalable app, capable of processing energy data at scale
User experience : an intuitive interface that makes solar energy easier to understand
Customer engagement :a tool designed to improve satisfaction, loyalty and long-term usage
Beyond simple energy monitoring, this app becomes a genuine energy management tool, enabling users to optimise their consumption, maximise their solar self-consumption and get the most out of their photovoltaic installation. Designed to evolve, the platform paves the way for new services: equipment management, connected energy services and smart home innovations. With this project, we are demonstrating our ability to design mobile applications for the energy sector, combining innovation, performance and user experience to promote more sustainable, smart and controlled energy.
CLÉO WEBER
Product Manager
The mobile customer area is the result of our close collaboration with the EDF Solar Solutions teams. The application is now the central point of contact between EDF Solar Solutions and its customers. Our role is to reconcile the needs of the technical, marketing and customer experience teams and to bring our mobile expertise to bear in order to design a product that provides customers with long-term support at every stage of their solar installation's life cycle.
Our Client
EDF Solar Solutions has been the French leader in photovoltaic panel installations for private individuals and professionals for over 20 years. The company offers customised solar solutions and provides a lifetime guarantee on equipment*, labour and associated travel costs. It is helping to build a world where electricity is decentralised and solar power is a pillar of the electrical revolution.
*In accordance with the provisions set out in the General Terms and Conditions of Sale. Only available in My Solar Project Performance.
FREQUENTLY ASKED QUESTIONS – EDF SOLAR SOLUTIONS MOBILE APP
Does the EDF Solar Solutions app replace the online customer portal ?
No. The mobile app complements and enhances the existing customer portal. It offers a more accessible, seamless and instant experience, tailored to everyday smartphone use.
What is the EDF Solar Solutions mobile app used for ?
The app allows you to monitor your solar energy production and energy consumption, and to optimise self-consumption. It brings all your energy data together in one place, enabling you to manage your solar panel system simply and effectively.
Is the energy data updated in real time?
The app offers real-time monitoring, allowing users to view their energy production and consumption instantly.
What are the benefits for user ?
The benefits for user are: A better understanding of their energy consumption Optimisation of their solar installation Real-time monitoring of performance Greater energy self-sufficiency A simple, centralised experience
Why use an app to monitor your solar energy ?
A mobile app provides quick, daily and easy access to your energy data. It serves as a valuable management tool to help you use your solar energy more efficiently and make the most of it.
